Promotions Policy

Discount Application:

  • Applicable discounts and promotions will be reflected in the final price of the products in the shopping cart before completing the payment.
  • Discounts cannot be combined unless otherwise stated. Only one promotion can be applied per order.

Products on Sale:

  • Offers are valid only for the products specified in the promotion and do not apply to items outside of this offer.
  • Products on offer are subject to availability. In the event of stockout, we will immediately inform the consumer and proceed to cancel the order with a full refund, or offer a similar product with the consumer's prior consent.

Limited Promotion: "Authority in Process"

Purchase a BOTTOM product between November 3rd and 9th, 2025, and receive a FREE CONTRASTE TOP product in your package. Valid only for the products specified in the promotion and does not apply to items not included in this offer. Receive free shipping on purchases over $300,000.

Returns Policy during SALE:

  • No Returns Accepted: Items purchased during promotions or special sales are not eligible for exchanges or returns. Please carefully review your selection before completing your purchase.
  • Exceptions: In exceptional cases, such as defective products or shipping errors, we reserve the right to offer alternative solutions that will be evaluated on a case-by-case basis.

Exclusive Offers:

  • Offers and promotions may be available only for online purchases or in physical stores, depending on the promotion. Please review the specific terms of each offer.
  • Promotions may have specific start and end dates. Be sure to check the details of each promotion to confirm the timeframes.

Errors and Limitations:

  • In the event of an obvious error in pricing or promotions, we reserve the right to correct such errors. We will contact the consumer before processing the order to inform them of the error. The consumer will have the option to: (i) accept the correct price and proceed with the purchase, or (ii) cancel the order with a full refund of the money paid, without penalty.
  • Promotions are not applicable to previous purchases and cannot be combined with other discounts or promotional codes.

Contact:

  • For questions about promotions or discounts, you can contact us via email. logistica@macondia.com.co or our WhatsApp +1 (754) 302-2797.